Dissapointing company. - First Line Manager TP Employee Review

2.0
Sep 2, 2021
Recommend
CEO approval
Business outlook

Pros

Can't honestly think of any possitives if you compare their offers to literally any other company doing BPO/CC on the country i live.

Cons

Starting from the hiring process, it was a mess. I started with one offer for a role with a client, and ended up with a final offer almost half of the initial one, their excuse was that it was a different client. The hiring process took almost 3 months, when it was expected to take 2/3 weeks, the onboarding was chaotic and this was only the beggining. Once i started working on the project i was assigned to, i could easily see none of the senior managers had a clue of what they were doing. I was only able to stay on the company for half a year or i would of lost my sanity.

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TP Response
4y
Teleperformance Portugal has a very well-defined recruitment process! Please tell us what went wrong so that we can understand it and resolve it as soon as possible. Contact us at https://teleperformance.com/en-us/contact-us. Thank you

Explore other reviews about TP

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Cons

Nothing I can think of thats a con

3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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