Appalling training, no help what-so-ever - Anonymous employee TP Employee Review

1.0
Dec 3, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

none, I cannot see anything positive about this place.

Cons

they gave us 2 weeks "training" which could have been condensed into 2 days because there was so little actual training that it was beyond a joke, then straight onto the call floor. every single person in my training group looked like a rabbit in headlights. all of us have no idea what to do and my team leader conveniently took that day off. other TL's helped a little, but they go so tired of answering questions that they got tired of helping us. I have to admit that one or two people helped us a great deal, but there were so many people requiring help that they were overloaded. I feel physically sick at the idea of going to work, and the pay is appalling. I earned more as a waiter and as a dishwasher when i was 17.

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3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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