Avoid this Place. - Licensed Insurance Agent TP Employee Review

1.0
May 24, 2013
Recommend
CEO approval
Business outlook

Pros

Literally anyone can get hired here!!!

Cons

Teleperformance in South Florida, formerly known as TAG, treats its employees miserably. I remain amazed at how little value they place on employees and how they appear to go out of their way to make the work experience miserable. Their corporate attitude as expressed by a trainer was that you should be thankful you have a job because there are plenty of people on the street who can replace you. Consequently, the turnover is extremely high. Unfortunately, their clients must not value longevity for their hired labor force either but must be interested only in the lowest cost possible. I was hired as a licensed insurance agent and very impressed with the red carpet treatment that I received from personnel along with the description of the work, compensation and benefits. Unfortunately, once on board, the red carpet was replaced by metal detectors manned by security guards who make the ones at airports seem super friendly and cheerful. Quite quickly, it also became apparent that just about everything that I had been told about incentives and benefits was a fantasy. Unless you are desperate and have little self-respect, I would avoid this place.

Explore other reviews about TP

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

My group of supervisors and our manager work really well together. The upside of this company is the ability to work from home and the support you are given is better than most places I have worked.

Cons

this can only be said for my project as we do not always have a clear path of what the upper management is looking for us to do

3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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