Poor Higher Management - Manager TP Employee Review

1.0
May 24, 2019
Recommend
CEO approval
Business outlook

Pros

Nothing positive with the organization, you cannot make any decision

Cons

Poor Top Level Management, Nobody listens to you if team started putting baseless allegations on you.

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TP Response
7y
Your review is alarming and we would like to help resolve your issues. May we ask that you fill up this form bit.ly/TPHR-newform so we can address your concerns asap. Thank you.

Explore other reviews about TP

5.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

Good company to get your license.

Cons

Benefits aren't that affordable. Metric heavy

3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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TP Response
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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