Reliable Employer! - Call Center Manager TP Employee Review

5.0
Oct 22, 2018
Recommend
CEO approval
Business outlook

Pros

Can handle many different clients, so there is no constant worry about job security and layoffs Upper management truly cares about employees and has gone above and beyond in hard times So many opportunities for advancement and career paths at all levels Extensive opportunities for travel and extra job experience

Cons

Lower pay at entry level positions, but opportunity for annual raises, bonuses, and career advancement Have to "do your time" to get the benefits

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TP Response
7y
Thank you for your honest review. Our goal is ensure that our employees feel that they are valued and we are happy to know that we have met your expectation. All the best!

Explore other reviews about TP

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

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TP Response
1d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5.0
Apr 10, 2026
Recommend
CEO approval
Business outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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