Love working here - Customer Service TP Employee Review

4.0
Jun 27, 2018
Recommend
CEO approval
Business outlook

Pros

Great schedule for personal life activities

Cons

Breaks aren't consistent and bathroom breaks are limited

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TP Response
7y
Thank you for your short and honest feedback. We're terribly sorry that the company did not live up to your expectations. We adhere to strict policies and guidelines that ensure we are in compliance with international and local labor laws. If you feel this was not the case with what you have experienced, kindly give us feedback via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can investigate further. Best regards.

Explore other reviews about TP

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Cons

Nothing I can think of thats a con

3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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