Treat employees as slaves - CCE TP Employee Review

2.0
Jul 28, 2017
Recommend
CEO approval
Business outlook

Pros

Initially,It was good. Nice co-workers.

Cons

1.So much pressure on employees. 2.favouritism. 3.fake verbal commitments,and different paperwork. 4.Never value the emergency. 5.No learning atmosphere at all. 6.Just believe on scores like exams.

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TP Response
8y
We appreciate your honest review and we strongly believe that all employees should be treated equally and properly. We are committed to providing a positive and transparent work environment for our employees while making sure they are productive and efficient at work. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. All the best.

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5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Cons

Calls are back to back and you have to meet all metrics.

3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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