Several attempts at promotion as well as transfers were blocked by my immediate Supervisors, despite my being qualified for the positions. While in support roles, overtime is not usually an option, but all work has to be completed in 40 hours or less to avoided disciplinary action. This can include your immediate supervisor’s if they take time off or state they just do not have time to do it themselves. It is also very easy to offend members of upper management while doing exactly what you are told. Some will do anything that it takes to make their numbers, then tell their superiors they never said ‘x’, placing the Agents in danger of being fired. There have also been repeated allegations of sexual misconduct by members of management. While it usually results in the removal of guilty parties, the cycle repeats every 2-3 years.