Aug 17, 2016
Anonymous employee
TP Response
9yWe are very confident about the transparency of our promotion program. Almost 80% of our management and staff team started as a Customer Service Representative. Thank you for sharing.
Explore other reviews about TP
5.0
Jun 22, 2026
Current employee, more than 1 year
Fayetteville, NC
Recommend
CEO approval
Business outlook
Pros
Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.
Cons
I don’t really have anything bad to say about TP
3.0
Jun 16, 2026
Current employee, more than 1 year
Houston, TX
Recommend
CEO approval
Business outlook
Pros
For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.
Cons
Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.