High salary and supportive colleagues, but HR struggles - Customer Service Representative TP Employee Review

2.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

- Salary is high depends on project - Colleagues are so helpful and very nice

Cons

- HR is so underperforming and almost non existence - Every month there is always problem with either the salary or the replacement leaves - Employee engagement activities have so downgraded these last 2 years, it's always Indian food and lately there are so many weird activities like karaoke which is only enjoyed by a small percentage of the employees

Explore other reviews about TP

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

5.0
Apr 10, 2026
Recommend
CEO approval
Business outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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