poor training and no support. Terrible - Customer Advisor TP Employee Review

Wow where to start! "Training" was PowerPoint's on teams. Literally thrown in the deep end after listening to 2 calls. No help from management. Asked for extra training (got told "you'll be fine!" Constantly getting mithered to get back to calls. Had to log on 20 mins unpaid before shifts to open up all programmes. Absolutely shocking. Resigned on payday. Kept getting told off zendesk to use KB. Not very helpful when i didnt know what i was looking for! Told to get out of meetings etc to go for break. (1hr 15mins afywr I started on a 9 hour shift is terrible!) (Student loans)