This job could be okay for entry level if the supervisors and management where not so incompetent and lacked proper leadership skills. With the exception of 2 team leads I have had all the others I have encountered are disingenuous jerks. They try to talk down to you as if you were a pet and when you have finally at your breaking point and get angry they try to act as if their rude remarks where taken out of context. There is no accountability for the many mistakes they make but they will continuously threaten to fire you or write you up even when your metrics are great just to keep you "motivated". I have worked before and worked in call center positions and have never had to deal with this much garbage from management, lack of communication, constantly failing work equipment and software. I don't know how working in one of their centers is but the work from home project managers are horrid. Its nowhere to plan a future and even the trainer when I 1st started told us that as he was resigning to work elsewhere. I wish I would have never stopped looking for a job because I'm not sure if it's just Teleperformance or their clients too but this is too much stress for such little pay and I'm college educated and can get better and treated with respect. The work at home project for this company should either be revamped or shut down.
