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      COmplete garbage - Inbound Call Center Agent TP Employee Review

      1.0
      Feb 10, 2026
      Inbound call center agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home. The company is so chaotic you can get away with certain things.

      Cons

      complete garbage, training postponed cause IT kept sending wrong equipment. Trainer was openly negative about the company. Lots of favoritism . If youre a certain race you will have an easier time. They dont seem to have any competent staff whether it be the help desk or supervisors. They use a multitude of complicated systems that never work right and it takes forever for management to do anything about it .

      avatar
      TP Response
      1mo
      Thank you for your feedback. We would appreciate learning more about your experience and specific ways that we can improve. Can you please provide us with specific feedback at http://bit.ly/TPHR-newform. Thank you. regards TP Canada

      Explore other reviews about TP

      5.0
      May 30, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay and work life balance

      Cons

      No path to promotion or recognition

      5.0
      Apr 10, 2026
      Ac advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

      Cons

      It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

      1
      avatar
      TP Response
      1mo
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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