Pros
[Department Dependent] I appreciate how TOUCH understands the importance of a work-life balance. The workload is manageable, and they encourage employees to take breaks, ensuring we're not burning out. TOUCH allows remote work days to provide employees with the flexibility they need to manage personal commitments while maintaining productivity. The company's trust in its employees is evident through the remote work policy. This trust fosters a sense of autonomy, empowering individuals to manage their time and tasks in a way that suits them best. TOUCH provides opportunities for professional development and invest in their employee's growth.
Cons
One major drawback is the discrepancy between the current salaries at TOUCH and the industry standards set by NCSS. Despite the Ministry's announcement of a pay review for social workers in 2023, there has been no acknowledgement or communication from TOUCH regarding this matter. The annual pay raises seem to be minimal and are not keeping up with the rate of inflation. The frequency of compulsory company events after work hours can be overwhelming. Unfortunately, there is no provision to claim back the hours spent on these events. Some leaders within the organization appear to lack essential leadership skills, impacting their ability to lead teams effectively. Providing more transparency and clarity on what is expected during the probationary period would help new employees navigate this phase more effectively.