1y
Thank you very much for your feedback.
The review has raised eyebrows from your former colleagues and friends. Interestingly Q2 has been the most successful in the history of TN Recruits and the team are extremely happy and proud of their achievements, creating a very happy and positive atmosphere.
In response to your comments;
Our contracts are sent in advance of the commencement of employment, thus giving employees a chance to consider the terms before they join. We do indeed operate with a 4-day week and a hybrid working model which gives everyone the chance to work one of their working days from home. If we have team members who have genuine personal problems we do tend to offer additional flexibility, we don’t publicise confidential information amongst the team, I guess for some this could result in feeling hard done by.
At the beginning of the year, we worked with everyone to discuss what they wanted to achieve in 2024. As a result, we were then able to work with previous data and calculate activity levels required to help them achieve their goals. If the call targets are high, they are simply reflective of what people want to achieve. Interestingly, the more calls we make, the better the service we are delivering to 1. Our clients to help them find candidates to grow their business and 2. Our candidates to help them secure roles and progress their careers, after all these are the two key reasons for being of a recruitment consultancy. As for 30 minute prompts, these are often upon request from the team but are typically every couple of hours which help our high performers stay on track to achieve their goals.
We are confused by the turnover calculation. We work in a sales environment which typically leads to a level of turnover. For the record, from our current team; 13 out of 16 have been with us for over a year, including 11 who have been here over two years and six who have been here for five years plus, the facts speak for themselves that this would not be considered high staff turnover.
The purpose of meeting everyone weekly is to praise what has gone well and to give everyone an opportunity to share any challenges they are facing in inside and outside of work. It tends to work well, and we haven’t had previous complaints about a lack of praise but will take your comment on board.
Lunch being frowned upon and the suggested solution to struggling with 4-day week, work 5, are all news to us. Again, we thank you for sharing your opinions.
We wish you well in your career.
