Toxic at the top - Anonymous employee TM Forum Employee Review

1.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Some great people, who are passionate, care about members, their role and company.

Cons

- The company treats employees terribly. - Abuse is rife from the top, then covered up by Management Board, Leadership Community and HR. - Nepotism and favouritism. - CEO/Management Board/certain members of the Leadership Community and the HR team should be embarrassed for what they have let the company become. - Around 10 HR staff for a 150 person company - who spend their time covering up bad behaviour and shady practices. - Only a lucky few (for example Engagement Members or certain individuals in the CTO office) are respected by the SLT, most others are treated badly, and are miserable/depressed. - Arrogant, narcissist leadership - they think everyone is poor at their job, which in reality is the opposite. - Unless you are prepared to bow to certain leaders you have no status in the company. - The company is very quickly getting a very bad reputation externally. - Good people are regularly discarded without care. - The company values are not carried out by most at the top. - Everyone is disposable. - Revolving door in the past couple of years. - Loyalty and contributions irrelevant unless you are one of the chosen few. - Suspect reviews on Glassdoor - up until 20th January 2026 there had been around 30 total reviews in 11 years. Then 4, 5* reviews all appeared on the same day. Then after a few bad ones, an AI looking review will appear. Make of that what you will. - Culture of fear - an entire department was let go in September 2025, but not even mentioned. - Consistent redundancies at the end of each tax year,

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TM Forum Response
1w
Thank you for taking the time to share your feedback. We are sorry to read that this has been your experience, and we take comments of this nature very seriously. While we do not recognise this characterisation of our organisation or our people, we are committed to listening carefully, learning where improvements are needed, and ensuring that concerns are handled appropriately and respectfully. We have established channels for colleagues and former colleagues to raise concerns confidentially, including through HR and leadership, and we encourage anyone with specific concerns to contact us directly so these can be properly reviewed. We remain focused on building a respectful, inclusive and high-performing culture, where people are treated fairly and consistently, and where our values are reflected in how we work together. Thank you again for your feedback.

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5.0
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Cons

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1.0
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