Needs improvement - Sales Associate TJ Maxx Employee Review

3.0
Feb 6, 2011
Recommend
CEO approval
Business outlook

Pros

Good place to start if you are interested in retail experience; you can be trained in several areas Fellow associates are generally fun to work with Management can be reasonably accommodating with schedule Good benefits if you are lucky enough to be full-time 10%-20% associate discounts

Cons

Low pay, annual raises are very small (on the order of 25 cents/hour). Payroll is very spartan, often not enough for efficient operation of the store. Especially if you are part-time, the # of hours can fluctuate significantly from one week to the next....do not take a pt sales associate job if you need to have a reliable and steady source of income. The company tries to keep staff at a minimum and squeeze the maximum amount of work from them. Sometimes I think they run so lean it is detrimental to the efficient operation of the store and the morale of the employees. Floor associates are often called from their tasks/projects to work the cash registers and cover breaks. This practice is sometimes frustrating, especially when floor associates have heavy workloads of their own to deal with. Like in any retail setting, you occasionally have to deal with customers that are nasty, demanding, and/or condescending.

Explore other reviews about TJ Maxx

5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Good Company to work for

Cons

Long and Short hours depending on the season.

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay and flexible hours

Cons

The workplace culture felt highly driven by informalities, which often made it difficult to resolve issues professionally. Management responses to workplace concerns often felt inconsistent, and similar incidents appeared to be handled differently depending on the individuals involved. Employee morale appeared low, and turnover seemed higher than expected during my time there. Lack of support during peak periods and backroom inefficiencies. The work environment felt unsustainable due to unresolved management issues, communication breakdowns, and inconsistent handling of workplace conflicts.

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