Flexible scheduling, but management prioritizes bonuses over staff - Customer Experience Coordinator (CEC) TJ Maxx Employee Review

3.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Scheduling is flexible which is nice while being in school

Cons

Upper management only cares about customers signing up for credit cards and they will only treat you with respect if you shill their card. They get mad if you arent meeting your goals even if it is clearly evident that you were trying your best because lower numbers means that management doesnt get their bonus. As a CEC I was expected to train the cashiers to slave away at the register to get customers to sign up even though we did not get any part of the bonus that management gets.

Explore other reviews about TJ Maxx

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work schedule, good management, variety of work to keep you from being bored

Cons

Communication between management and associates is sometimes insufficient

3.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

nice break room, lovely employees and supervisors so far!

Cons

barely any hours for anyone, corporate is shady. lied about hiring (they put out a hiring table with business cards even though our store was NOT hiring and our employees were barely getting any work) and they are anti-union

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