Be ready to never fall below 99% on your performance or lose your job. - Service Representative TIAA Employee Review

1.0
Feb 17, 2011
Recommend
CEO approval
Business outlook

Pros

Nice benefits and fair compensation.

Cons

Management is would tighter than a steel drum and everyone is stressed out or frustrated. Miserable place to work since 2010.

Explore other reviews about TIAA

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities for growth and supporting management

Cons

There is nothing to love about TIAA!

2.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Compensation is great for advisors once they are promoted to VP. Everyone else has to wait a year and hope for a good rating that's more of a game than merit based

Cons

Woke culture, reverse discrimination, very frustrating to do business with as a client

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