Low morale but the company has potential - Senior Inbound Consultant TIAA Employee Review

3.0
Sep 7, 2008
Recommend
CEO approval
Business outlook

Pros

Retirement benefits are attractive and the work is easy. Unfortunately you are not always rewarded for your hard work. Since there are so many managers and directors already the chances that you will be premoted has decreases.

Cons

work is too easy and promotions have become hard to come by. Add to that the recent layoffs and the morale has dropped substantailly. People are nervous and management doesn't give us much information. Most of the people I speak to are unhappy. The new CEO has an agenda to make money...period. Service levels will be sacrificed.

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5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Culture, benefits, PTO, flexible, career growth potential

Cons

Must be in a hub for significant career growth

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance Some offices are very nice Great people Meaningful work

Cons

Operations are a disaster Very little innovation Losing market share Highly bureaucratic Poor Management at all levels

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