Mission driven but in danger of losing its soul - Anonymous employee TIAA Employee Review

3.0
Sep 28, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission driven heritage with a very specific market focus Great benefits Committed to a diverse workforce Enormous good will from clients Great camaraderie among employees Employees give their heart and soul to do right by the client

Cons

Roger Ferguson is a brilliant man but a poor manager of his direct reports Recent restructuring ignored TIAA's core values in the way they dealt with employees EMT level influence is harming the culture and mission of the company Abysmal technology supporting their core product

Explore other reviews about TIAA

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good benefits, decent pay, ease of running your own practice as an “advisor”, and healthy work environment

Cons

Management styles can vary and affect your experience, upper management doesn’t seem to be well equipped to ensure the organization’s success but it is resilient nonetheless.

2.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Compensation is great for advisors once they are promoted to VP. Everyone else has to wait a year and hope for a good rating that's more of a game than merit based

Cons

Woke culture, reverse discrimination, very frustrating to do business with as a client

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