3.0
Jan 6, 2026
Anonymous employee
Current employee, more than 3 years
Charlotte, NC
Recommend
CEO approval
Business outlook
Pros
Benefits, potential bonus, nice office campus, cafe on site
Cons
Salaries are lower than what they used to be, call center positions are highly micromanaged, harder to get promoted due to limited jobs available, lots of systems issues, mgt blaming employees for issues they caused with new systems