Don’t believe the positive reviews on here, they are fake and not to be trusted. - Senior Trading Manager THG Ingenuity Employee Review

1.0
Aug 30, 2022
Recommend
CEO approval
Business outlook

Pros

There literally are no pros atall. There were some lovely people when I worked there but the majority have (quite rightly) escaped this awful place.

Cons

Steer well clear of this toxic place! Any of the positive reviews here are likely to be written by HR or SLT in a desperate and pathetic attempt to try and counteract the endless negative reviews. It’s not going to work, sorry to break it to you. There is also a thing called ‘word of mouth’, people talk, and it’s a small world. I have even had recruiters and people in my new job tell me they have heard awful things about THG before I even said a word. Due to THG Ingenuity being the worst experience of a business in my career to date, I feel it is only fair to warn any other potential candidates who are considering applying for a job here. All of the negative reviews that are 2 stars and under are actually the reality of what it’s like to work there, so don’t trust the positive reviews. The newest positive review states ‘not everyone is suited to the environment’.. I could laugh at how absurd and deluded this statement is, but more than anything it infuriated me. No one who cares for their own sanity and mental health (the majority of people) would be suited to this awful environment, hence why so many people leave in their droves every week, some even without another job lined up (thus risking financial instability in the current climate) as mentioned in countless reviews here. Stop blaming your hardworking, talented employees on ‘not being suited to the environment’ when it is in fact your failings as a business and the toxic mess of a culture you have enabled. In fact, it is your terrible business and culture that is not suitable for us. It’s so obvious that it’s a fake review, the SLT said the exact same thing when I worked there - ‘not everyone is suited to this environment’. This is completely shifting blame, selfishly evading accountability and responsibility. Blame culture is rife there and it’s clear to see why. This is proof that they don’t care for their employees whatsoever, they are not treated humanely or with respect. Taking some accountability would be a good place to start in building more positive reviews, rather than some half hearted attempt at a positive review on Glassdoor that probably took one minute to write. It’s shameful and completely disregards all of the issues and stress you have put your current and former employees through (and continue to, by all accounts).

Explore other reviews about THG Ingenuity

5.0
Sep 29, 2025
Recommend
CEO approval
Business outlook

Pros

At THG every challenge is an opportunity, every idea is valued, and every individual is empowered to grow.

Cons

Certain times there will be a miscommunication on how a certain process needs to be handled, but nothing that isn't figured out within a small-time frame.

2.0
Oct 14, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You’re quickly thrown into the deep and and get up to speed with all activity and project involvement. Good social atmosphere.

Cons

Harassment, bullying, and intimidation are management techniques frequently used, with those responsible being protected by the business when challenged. There are a lot of senior managers / directors who are in roles despite having no experience or training, suggestive of the poor people skills (some of whom have no idea what they’re asking for). Starting salaries can be good, but it’s near impossible to get any compensation benefit once through the door, despite good performance. Most promotions are title-only. WFH policy is not consistent either. Some teams are 1-person, yet they need to travel a great distance to sit in the office alone, yet other teams seem to pick and choose their own days, which seems to be fine.

2
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