Redundancy - Quality Assurance THG Employee Review

1.0
Aug 19, 2025
Recommend
CEO approval
Business outlook

Pros

Staff discount Parking (when there’s space)

Cons

My role was made redundant, and I was moved into a customer service position instead, which came with a pay cut. The work I used to do is now being handled by department managers. To me, it felt like a sham redundancy. The company has also done away with the remote team. Work-from-home is now only allowed if you’re close with management, or if the office is closed and you agree to work weekends. Silent layoffs are happening regularly. Team members keep disappearing — they’re being called into meetings framed as “gross misconduct,” when in reality it feels like the company is just finding ways to dismiss people. We were told not to talk about roles being cut so the rest of the office wouldn’t panic. I mentioned it to a remote colleague, and shortly after they were suddenly pulled into a redundancy conversation. It makes me wonder — if I hadn’t said anything, would they have even known about the layoffs, or that we’re now covering the responsibilities of people who’ve been let go?

Explore other reviews about THG

5.0
Apr 14, 2025
Recommend
CEO approval
Business outlook

Pros

awesome people and benefits, fair pay

Cons

no cons that i can think of

1.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice coworkers. Hybrid office policy.

Cons

Absolutely no leadership or direction. There is a so called “SLT” who are meant to be the leaders which is a joke. The “President” who they shipped over from the UK is an ego maniac who over promises and under delivers and has no issue firing people at the drop of a dime. Priorities are never clear and strategy changes every single day. Somehow it always ends up being the fault of the staff while leadership takes 0 accountability. Oh and they cite a bonus structure in all contracts which is a lie because I don’t know of a single person who has received a bonus.

3
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