Pay Rate is Good, Work is Interesting - Online Map Analyst TELUS Digital Employee Review

4.0
Aug 15, 2025
Recommend
CEO approval
Business outlook

Pros

The work is interesting and fairly easy once you learn how to do it, but there is a steep learning curve. Payment is per task, the rate is OK for a second job. Flexible hours and work from home is the main reason to have this job Help desk is very responsive when there are problems

Cons

Recently there has been a lack of work which severely impacts pay No raise in pay rate per task since September 2022, so pay is falling behind inflation

Explore other reviews about TELUS Digital

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

4.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Company culture is very relaxed and laid back. The people who work here build some of the best products for the biggest clients in the world. Bar-none, I’ve never worked with more intelligent and passionate people ever. There is pride in efficiency, quality, and so much more.

Cons

Management is very… out of touch? Not at their own fault to be clear, but out of business processes. It’s difficult for them to grow and promote employees because they’re constantly shifted from one team to the next. The pay is “Meh” at best, and nowhere near the industry standard, but it is safe.

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