Scam! Beware! A.I. runs everything. - US Rater TELUS Digital Employee Review

1.0
Jun 29, 2022
Recommend
CEO approval
Business outlook

Pros

This company offers seemingly reliable work for individuals with a background in research, education, and so on. Their artificial intelligence is strong, and manages the onboarding/recruitment process.

Cons

I was offered a position, pending the completion of three exams. I studied their guidebook, which is extensively long and ambiguous at times, for three days. I learned there lingo, abbreviations, and all of the small details relating to this position. I had to retake the first exam, because they had a computer error, and I passed both times. On the second exam, I had to retake one question, because their computer did not save it (even though I have the completion page downloaded), and I passed. I was led to believe, through a massive string of emails (most of which were automated, and no human would answer me), and bribed with a $100 bonus for completion. As soon as I was done, I got a rejection email. I wasted countless hours doing things meticulously, and leaving extensive comments and emails describing challenges, ambiguities, difficulties, incongruency‘s, and everything in between. This has left a very bad taste in my mouth.

Explore other reviews about TELUS Digital

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

2.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, but that’s about it.

Cons

They’re incompetent and training is vague/lukewarm. Half of the work you do will be inconsistent and unstable or a waste of time bc they have technical issues all the time. I am writing this out of anger, so please excuse any typos.

See reviews by: Helpful|Rating|Date|All