Big company!! - Customer Service Representative TELUS Digital Employee Review

3.0
Jun 2, 2021
Recommend
CEO approval
Business outlook

Pros

In huge company you feel like number, pros are only because every colleague feels the same and I was able to stay in touch with "those numbers"

Cons

Target reach is most important and everything spins around stats, salary is minimal and we all know, for CS roles (and stats) you are frontline puppet who deals with everything, 10.20eur per hour is below low, for mental energy you leave on every call, every email..

Explore other reviews about TELUS Digital

5.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

They offer a flexible schedule.

Cons

There aren't any downsides to this job.

4.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Company culture is very relaxed and laid back. The people who work here build some of the best products for the biggest clients in the world. Bar-none, I’ve never worked with more intelligent and passionate people ever. There is pride in efficiency, quality, and so much more.

Cons

Management is very… out of touch? Not at their own fault to be clear, but out of business processes. It’s difficult for them to grow and promote employees because they’re constantly shifted from one team to the next. The pay is “Meh” at best, and nowhere near the industry standard, but it is safe.

See reviews by: Helpful|Rating|Date|All