good entry level job - Customer Care Representative TELUS Digital Employee Review

4.0
Apr 26, 2021
Recommend
CEO approval
Business outlook

Pros

good environment for a student/early graduate to learn the ins and outs of the work market

Cons

Strong culture of hierarchy, in my opinion the advancement opportunities are not real, unless you push some strings you can work yourself off and still remain entry level for a long time.

Explore other reviews about TELUS Digital

5.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

They offer a flexible schedule.

Cons

There aren't any downsides to this job.

4.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Company culture is very relaxed and laid back. The people who work here build some of the best products for the biggest clients in the world. Bar-none, I’ve never worked with more intelligent and passionate people ever. There is pride in efficiency, quality, and so much more.

Cons

Management is very… out of touch? Not at their own fault to be clear, but out of business processes. It’s difficult for them to grow and promote employees because they’re constantly shifted from one team to the next. The pay is “Meh” at best, and nowhere near the industry standard, but it is safe.

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