Job is good but can be stressful at times - Customer Service Representative TELUS Digital Employee Review

4.0
Dec 3, 2020
Recommend
CEO approval
Business outlook

Pros

-Better living pay, though it may vary between jobs/clients you work with -Get to meet friendly peers -Good WFM accommodations during Covid-19

Cons

-Hard to move up if you're not a favorite of management/favoritism -Occasional lack of support from management when working your job -Perks vary depending on what campaign and client you work with

Explore other reviews about TELUS Digital

5.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

They offer a flexible schedule.

Cons

There aren't any downsides to this job.

4.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Company culture is very relaxed and laid back. The people who work here build some of the best products for the biggest clients in the world. Bar-none, I’ve never worked with more intelligent and passionate people ever. There is pride in efficiency, quality, and so much more.

Cons

Management is very… out of touch? Not at their own fault to be clear, but out of business processes. It’s difficult for them to grow and promote employees because they’re constantly shifted from one team to the next. The pay is “Meh” at best, and nowhere near the industry standard, but it is safe.

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