Depends on the project - SME TELUS Digital Employee Review

4.0
Jun 20, 2020
Recommend
CEO approval
Business outlook

Pros

Typical call-center stuff, although gaming projects can be really fun and chill. If the client trust Telus enough you may even get to learn stuff by taking more responsibilities (at the cost of not earning anything extra because it's not going to be in your contract)

Cons

Things are too slow. It takes too long to management to react to issues

Explore other reviews about TELUS Digital

5.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

They offer a flexible schedule.

Cons

There aren't any downsides to this job.

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

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