Good salary and work-life balance, but sudden layoffs - Sales Representative TELUS Digital Employee Review

1.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

On time salary, work life balance and huge incentives to earn.

Cons

They fired NSEZ branch completely without even giving a prior notice. We all more than 100 agents lost our jobs overnight and it feels really bad at layoff. This happened on 15th June, 2026 but they gave us salary cheques but job was gone.

Explore other reviews about TELUS Digital

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

2.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, but that’s about it.

Cons

They’re incompetent and training is vague/lukewarm. Half of the work you do will be inconsistent and unstable or a waste of time bc they have technical issues all the time. I am writing this out of anger, so please excuse any typos.

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