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TDS Telecommunications

Part of TDS

Engaged employer

Tds does not really value it's employees - Customer Service Representative TDS Telecommunications Employee Review

2.0
Jul 10, 2024
Recommend
CEO approval
Business outlook

Pros

Pay, time off is easy to use and automatically approved

Cons

The company will alter metrics without warning or training and expect you to adapt to those changes even if it completely changes the nature of your job adding sales metrics to retention agents is a good example the company is also not shy about laying people off after bragging about earnings 2 weeks prior

Explore other reviews about TDS Telecommunications

5.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

- Great benefits - Great PTO/Sick time - Promote from within - Rigorous training schedule - Great on the job resources - Ability to work autonomously - Competent supervisors - Work from home - A fun job for people who love educating others on how things work and assisting them with technical issues

Cons

- Starting pay may be a little low for some people - Miscommunications about what departments handle what issues - Call center with varying amounts of calls per day (not necessarily a con) - Metrics for calls may be stressful for some

4.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, work from home, healthcare, good pay and hours.

Cons

You are paid an hourly wage but only for hours worked, you may not be given as much work as you wish and be available for more time than actually worked.

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