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TDS Telecommunications

Part of TDS

Engaged employer

It was okay - Technical Support Specialist TDS Telecommunications Employee Review

2.0
Jun 14, 2023
Recommend
CEO approval
Business outlook

Pros

Managers were great, easy to follow steps for troubleshooting all customer issues

Cons

Pay, no room for advancement, constant phone calls

Explore other reviews about TDS Telecommunications

5.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and an outstanding benefits package, including health insurance, a 401(k)-company match, tuition reimbursement, and generous paid holidays and sick leave.

Cons

Recent layoffs had a major impact on the Field Marketing department, leading to reduced resources and higher workloads.

5.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

- Great benefits - Great PTO/Sick time - Promote from within - Rigorous training schedule - Great on the job resources - Ability to work autonomously - Competent supervisors - Work from home - A fun job for people who love educating others on how things work and assisting them with technical issues

Cons

- Starting pay may be a little low for some people - Miscommunications about what departments handle what issues - Call center with varying amounts of calls per day (not necessarily a con) - Metrics for calls may be stressful for some

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