Not worth it - Computer Programmer TCP Software Employee Review

1.0
Jun 12, 2021
Recommend
CEO approval
Business outlook

Pros

Coworkers that used to be there were great.

Cons

Refuse to even acknowledge how underpaid the employees are. Several people have left and have told them the mood of the employees and what it would take to stop having employees drop like flies... yet they have done and said nothing for the existing employees. The company was recently bought by a PE firm and ever since there are more and more things that point to a lack of concern/care for the employees and more ways to line the pockets of upper management. They don't care if you're underpaid, overworked, or don't have a work-life balance. They are trying to make the company look the best they can so they can turn around and sell it to the next PE firm. Not worth it to move to the middle of nowhere Texas, work under people who aren't willing to do anything for you, and be paid 60% of your actual work value. You will be talked about behind your back while having no idea that there is even an issue. Do yourself a favor and keep looking, this isn't it.

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TCP Software Response
4y
Thanks for taking the time to share your employment story with us. You are not alone in your feedback. It is input like yours that leadership has heard and has driven many of the initiatives we have incorporated since May 2020. One of these being a review of pay and job leveling, which we have worked throughout the organization to adjust since 2020. Our new CTO, who started this year, has partnered with the global People Team to incorporate title and pay changes within the development organization in 2021. In addition, our CTO has worked to make additional changes, such as a learning and certification reimbursement program. Since May 2020, we have taken many steps to create positive change. We rolled out a new system that enables employees to view their pay and benefits, a new handbook with Parental leave and updated PTO policies including time to take to volunteer in your community, moved to a 40 hour work week, created a new mental health benefit, launched OKRs and a companywide Rally Cry to create greater alignment, and more. We do care about our employees and their experience at TCP Software. This is why we will be launching an improved employee listening platform with additional feedback channels to increase the ability of our employees to share their stories. We value everyone's input and welcome you to reach out to provide additional commentary to HR@tcpsoftware.com.

Explore other reviews about TCP Software

5.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Everyone is focused on building the business, on doing better. At other companies, I've been at, you have to internally sell to get anything hard done. Not here. That's refreshing. Also, the people are great here. Our leadership recently announced that we're pot committed to Ai, which is exciting. Plus we're investing in tech the right way these days. We just bought Gong and we did a great job implementing it. Work life balance is respected, too.

Cons

Not many cons worth mentioning

2.0
Feb 25, 2026
Recommend
CEO approval
Business outlook

Pros

-Product is great when configured properly and simply. -Most people ground level are very nice and helpful.

Cons

-Products don’t scale well for enterprise clients. There are also 4 products on the scheduling side and only 1 for time tracking. The legacy scheduling products need to be marked end of life. There would be more upsell/adoption. -Two out of a team of 35 or so AM’s are hitting their number. -Morale is super low. Large amount of micromanagement. -Severe lack of focus from leadership. AM’s are responsible for prospecting into their clients (25+ calls a day), upselling, expansion, cross-selling, retention, and many other items. -You have a manager but it also feels like you report to 4 other managers. -Severe mis-alignment cross functionally. There’s no communication across departments and you constantly have to fix and take blame for other people’s mistakes. -High amount of admin work takes away time from selling.

3
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