OK place to start if you're entry level. - Service Manager TBC Employee Review

2.0
Jan 30, 2015
Recommend
CEO approval
Business outlook

Pros

They have a great employee purchase plan! If you can sell, and manage not to burn the place down, "opportunity for advancement" awaits you! Most of their stores have an established customer base.

Cons

Hours of business are not practical (Even for a retail establishment). There is very little support from store level management. The commission plan is too aggressive, and base pay is too low. It is hard to close sales because pricing is astronomical and most of the customer base is aware of it. You'll spend a large amount of time "haggling". There are a large amount of phone shops, and secret shoppers.

Explore other reviews about TBC

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work keeping you active. Enough space to do your job, no micromanaging. Steady workflow and good compensation.

Cons

Some days get too busy unexpectedly.

2.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Work/Life Balance okay, get your route down and done quickly if you need to.

Cons

Micromanagement, cannot seem to stick with 1 program, uncertainty of the commission structure, mislead on who to contact, outsourcing customer service. Pays ok, but bank on no commission. Company talks about how much money they are making and how well they are doing while we struggle to make sense of the algorithm they have come up with on what to pay us that year.

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