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      TBC

      Engaged employer

      TBC reviews

      Good Company - Customer Service Representative TBC Employee Review

      3.0
      Mar 3, 2021
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay was decent and benefits were good

      Cons

      Manager has their favorites and not everyone felt included

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      TBC Response
      5y
      We appreciate your feedback and thank you for the points raised. Any insight from our Associates, be they current or former, is of great value as it allows us to identify opportunities and eliminate issues. Reviews such as yours guide our decisions going forward and keep us on the right track to achieving our goals.

      Explore other reviews about TBC

      5.0
      May 26, 2026
      Service delivery driver
      Recommend
      CEO approval
      Business outlook

      Pros

      It's a stable job with decent pay, which matters most to me. Also, delivery schedules are planned well, and there's good communication with warehouse teams.

      Cons

      Longer shifts during peak seasons

      2.0
      Jun 4, 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Work/Life Balance okay, get your route down and done quickly if you need to.

      Cons

      Micromanagement, cannot seem to stick with 1 program, uncertainty of the commission structure, mislead on who to contact, outsourcing customer service. Pays ok, but bank on no commission. Company talks about how much money they are making and how well they are doing while we struggle to make sense of the algorithm they have come up with on what to pay us that year.

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