6y
Thank you for taking the time to share your experience at TAG Members. Sorry, it took us a while to respond and your time at TAG Members didn’t live up to your expectations, but we didn’t see your review until just now. We would like to take the time to address each point specifically.
*(1) Yes, we just opened less than two years ago, but we don’t look at that as a weakness at all. We have great facilities, up to date American curriculum, and a lot of opportunities for professional growth.
*(2) We always stress professionalism at TAG Members and treat our employees with respect. We are not sure what you mean by the entire management team is extremely emotionally unstable, unprofessional and petty. We are happy to speak to you more about this if you desire.
*(3) We are sorry to hear you felt stressful, but we never intentionally stress out employees, and we have never threatened to fire employees over the smallest things. We always try to speak with teachers first about areas that can be improved. Like most companies and schools, we have clear policies for sick days, termination, tardiness, and professional appearance in our employee handbook that we follow and make sure teachers understand clearly.
*(4) Communication is important to us, and we always welcome staff feedback and take it seriously. That’s why we have weekly age-group meetings, daily announcements, and an open door policy at TAG Members.
*(5) Depending on the individual’s contract, we typically purchase an airfare ticket from Seoul to the person’s home country. If an employee decides to purchase their own flight ticket, we typically offer 600.000 won. If an employee’s friend or significant other got more for airfare reimbursement from another school, we are obviously not legally obligated to match that amount. We always uphold our end of the contract and always try to be understanding with teachers.
*(6) Yes, sometimes teachers do have to stay late and work three or four Saturdays a year, which is stated clearly in the contract and is typical of English kindergartens throughout Korea. We try to make up for this by offering 15 – 20 paid vacation days a year plus national holidays. Usually, kindergartens offer about 10 days plus national holidays.
We are always open to answer any questions. You can visit our website at http://tagmembers.co.kr/ or contact us at tagmembers1@naver.com. We look forward to hearing from you!
