TAG MEMBERS - Songpa, Seoul - Native English Teacher TAG Members Employee Review

2.0
Feb 26, 2019
Recommend
CEO approval
Business outlook

Pros

*School building is lovely and spacious. *Native English teachers are friendly and are great at collaborating with each other. *Salaries are paid on time.

Cons

*New school (opened in March 2018) that has not yet found its footing. *Management team (top to bottom) are extremely emotionally unstable, unprofessional and petty. *Management creates a stressful work environment and often threatens to fire employees over the smallest things and will take their stress out on employees by. *Terrible communication from the Management team towards members of staff. *School will not uphold their end of contract signed and will try to get out of paying airfare back and will try to break contract at the drop of a hat. *School will ask you to work on the weekend and to stay late after work - with no overtime pay.

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TAG Members Response
6y
Thank you for taking the time to share your experience at TAG Members. Sorry, it took us a while to respond and your time at TAG Members didn’t live up to your expectations, but we didn’t see your review until just now. We would like to take the time to address each point specifically. *(1) Yes, we just opened less than two years ago, but we don’t look at that as a weakness at all. We have great facilities, up to date American curriculum, and a lot of opportunities for professional growth. *(2) We always stress professionalism at TAG Members and treat our employees with respect. We are not sure what you mean by the entire management team is extremely emotionally unstable, unprofessional and petty. We are happy to speak to you more about this if you desire. *(3) We are sorry to hear you felt stressful, but we never intentionally stress out employees, and we have never threatened to fire employees over the smallest things. We always try to speak with teachers first about areas that can be improved. Like most companies and schools, we have clear policies for sick days, termination, tardiness, and professional appearance in our employee handbook that we follow and make sure teachers understand clearly. *(4) Communication is important to us, and we always welcome staff feedback and take it seriously. That’s why we have weekly age-group meetings, daily announcements, and an open door policy at TAG Members. *(5) Depending on the individual’s contract, we typically purchase an airfare ticket from Seoul to the person’s home country. If an employee decides to purchase their own flight ticket, we typically offer 600.000 won. If an employee’s friend or significant other got more for airfare reimbursement from another school, we are obviously not legally obligated to match that amount. We always uphold our end of the contract and always try to be understanding with teachers. *(6) Yes, sometimes teachers do have to stay late and work three or four Saturdays a year, which is stated clearly in the contract and is typical of English kindergartens throughout Korea. We try to make up for this by offering 15 – 20 paid vacation days a year plus national holidays. Usually, kindergartens offer about 10 days plus national holidays. We are always open to answer any questions. You can visit our website at http://tagmembers.co.kr/ or contact us at tagmembers1@naver.com. We look forward to hearing from you!

Explore other reviews about TAG Members

3.0
Nov 25, 2024
Recommend
CEO approval
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Pros

Excellent support with classroom materials, can live on campus in school provided housing, school provided meals are delicious

Cons

Lots of work, little to no downtime, illegally fired one teacher, parents are awful (I knew multiple teachers that cried from parent harassment) and the previous principal was much better.

4.0
Aug 6, 2019
Recommend
CEO approval
Business outlook

Pros

School is based on its own complex, not some private school in a random building that you see everywhere in Seoul. All of departments work together well as a team and communication is possibly by far the best I have experience while working and living here in South Korea. It is easy to address issues to heads of department and I have been enjoying my time here as a TAG Employee. Pay is paid on time and we are given time to get things done, unlike some private schools I have experienced.

Cons

Workloads can be stressful at times with the amount we have to do in a short amount of time, but overall we have more time than most schools that give teachers to finish paperwork.

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