Wow - Service Desk Technician T-Tech Employee Review

1.0
Oct 24, 2024
Recommend
CEO approval
Business outlook

Pros

They pay an okay salary Most colleagues are nice

Cons

Extreme micromanaging You get treated like a schoolchild Repeated inappropriate behaviour from management Ridiculous expectations of time logs that lead to less work being done and time logged dishonestly Was once threatened by a manager over a genuine mistake Weird lack of female technicians VERY high staff turnover rate Ticket expectations are too high Clients are allowed to treat technicians like dirt with no repercussions

Explore other reviews about T-Tech

3.0
Apr 28, 2021
Recommend
CEO approval
Business outlook

Pros

Work at home. Excellent technical support and good benefits.

Cons

Minimal training and then demand perfection. Less emphasis on clientele issues and obsessive concern with controlling their phone systems.

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