3.0
Mar 12, 2010
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
I had very little experience in the industry and they have an extensive training program that teaches you everything you need to know to be on the phones. Initially, the help you receive as a newbie is impeccable.
Cons
Once you move on up the food chain, the pay doesnt get much better, and the work load is near impossible. This is a call center environment; however I was doing the same amount of work as if I ran my own office (w/o an assistant). You cant have the best quality with little room to manuever with the metrics. You can have one or the other, but not the best of both. The expectations are extremely high once you are licensed, and it is very easy to not be perfect.