Pros
- Awesome coworkers - Some upward mobility - Awesome comprehensive benefits
Cons
The experience you have is entirely dependent on the department you work in. The foundational roles like account management and the phone service groups get somewhat abused with unpredictable overtime. The pay is just enough for you to manage your bills assuming you don't have several obligations. The management is not experienced for the most part or even familiar with the work so you need to be a self-starter but even then it can be difficult to thrive. The turnover rate is pretty high if you aren't meeting their standards, people can seem pretty miserable because of this. You get babysat and have to follow a strict schedule (this plays into your performance reviews). Overall if you're in sales you're in a pretty good position but the support roles don't get treated with very much respect. This company used to value itself on providing exceptional customer service but it seems to be moving away from that and solely focusing on bringing in assets.