Design Consultant - Anonymous employee System Pavers Employee Review

3.0
May 1, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent Freedom. Pay was good once.

Cons

Used to be sales. They want you to be a "Designer". Pricing is absurd. They will take your commission anyway they can.

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System Pavers Response
8y
Thank you for taking the time to give us your feedback. Yes, we are going through a transition moving to providing extraordinary design and delivery to our customers. We are taking this step by step and teaching this at a level that a sales person can deliver. We are focused on providing training so our sales consultants will stand out and separate us from our competitors. We understand that some of our sales professionals may not be ready for this transition or want to stay. Ultimately, the company is making changes that are good for our customers and are good for our sales professionals who can sell gorgeous fully designed projects. We appreciate all comments good or bad so we can know what is on your mind. Thank you for giving us this opportunity to respond to your comments.

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5.0
Oct 8, 2025
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CEO approval
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Pros

Amazing Work/life balance Great money

Cons

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1.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

Not many pros, it's a CA company run by PI firm which is a negative in itself.

Cons

Operating, or disquised, as a "Design Consultant" at System Pavers (SP) reveals a glaring disconnect between corporate promises and field reality. The training program (SPU) is fundamentally deficient, failing to provide adequate technical design, diagramming, or specialized virtualization tool training required to actually perform the job successfully. No promised review or feedback of your diagrams you were required to produced. Instead, the entire onboarding infrastructure is built to enforce a rigid, high-pressure sales loop, ie. "PROCESS", under heavy private equity oversight. Perhaps that is why they changed the role from "Design Consultant" to "Outside Sales". Management mandates an incredibly misleading "90-minute appointment" narrative to homeowners, which in reality is a high-pressure, 3-to-4-hour grueling ordeal designed solely to force a "First Time Close" (FTC). This hard-sell tactic is alienating; pushing a "buy now" ultimatum actively offends qualified prospects who would otherwise buy based on product merit. Because the timeline is so unrealistic, a massive percentage of appointments collapse into unworkable follow-ups. Financially, the role is highly exploitative of your personal resources and hard work: Zero Mileage Reimbursement: Despite requiring extensive road travel to homeowner locations, there is absolutely no compensation for vehicle wear-and-tear or fuel. You absorb 100% of the operational risk of driving for the company. Commission Cannibalization: Management routinely slashes or completely burns your hard-earned commission under the guise of "making the deal work." They expect you to absorb the financial hit for the sake of the sale, meaning you do all the legwork only for leadership to erase your payout at the closing table. 401K Match: A maximum of $300 match, annually. Wow! It would have been better to just say no match than to trick someone into thinking they could benefit from their match.

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