Pros
Casual dress code and flexible start time is nice. They throw parties when employee moral starts getting low (so like once every 3 months).
Cons
Managers are very quick to throw their employees under the bus with the client to protect their own inability to do their jobs properly. They finally got caught by one client lying about the head count in the department, they literally put fake employees in chairs while clients are visiting to pretend like they are fully staffed. If you do decide to work here, if you don't get in with the main "clique" you can kiss any chance of moving up in the company goodbye. The office is so full of quid pro quo and high school gossip that I genuinely don't think they know what being an ethical employer actually entails. If you report illegal or unethical behaviors you will be demoted, put on 2 week probation without pay, or otherwise reprimanded. Co-workers would get high during breaks then come back in to call customers with managers actively turning the blind eye to it. They advertise themselves as a family oriented company yet fire and demote employees that have medical ailments or deaths in the family, i.e. they fired a woman whose son was murdered. The "competitive raises" they advertise are typically $0.40 or less annually. They throw parties and hand out $10 Wal-Mart gift cards to try to make up for their downfalls and boost moral but with them being unable to even fill half of their office space with clients you have to wonder if Synter is even going to stay afloat.