Constant manipulation and bullying. Stay FAR away. - Anonymous employee Synoptek Employee Review

1.0
May 18, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. You get to drive around all day. So if you like sitting in traffic then maybe this is your place.

Cons

1. Company lies to employees and clients. Tells them it will take 30 minutes instead of 90 for you to drive there. Then client yells at you. 2. No help from anybody. If you ask for answers they get mad or treat you like an idiot. 3. At other MSP you drive maybe 100 miles a week. Here you go 100's of miles each day. In major metro area. Good luck having time to fix anything. 4. Zero communication or feedback. Most passive aggressive & useless managers you ever saw. If you screw up they glare at you or even laugh like they are 10 years old. 5. Managers are a clique who can do no wrong. The new person is always the stupid one and they throw you under the bus for everything. 6. No training or growth. Everyone wants to leave this place. Your client will hate you and you will only learn by working there until you can not take it anymore. 7. Synoptek does not care about its employees or clients or anybody!!! They lie so that they lose customers and lose good people but they don't care because they will just find new ones. I would not recommend them to a person who killed my dog!

Explore other reviews about Synoptek

5.0
Dec 31, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Challenging work, opportunity to learn, etc.

Cons

Teams don't have confidence in growth opportunities in the US

1.0
Feb 20, 2026
Recommend
CEO approval
Business outlook

Pros

The people are some of the best and like family. We care a lot about our teams and our customers. There are good leaders here but it has just become too hard for us to lead the way they want to.

Cons

Executive Leadership, especially the CEO. The culture has changed a lot since he replaced the former CEO. He does not operate with the same values that have been a part of the company ever since I got here. He rules by fear, control, micromanagement, and is unapproachable. You can see it in meetings with the business and even in our Company meetings. It is uncomfortable. He has started only bringing people in from his former network and they are bringing in their friends. Everything is India focused and North America people are losing their jobs and those that are left are burned out from the excessive workload. We are watching good employees leave either on their own or because they are forced out. The optics of who is leaving and why are not good. I want this to work but it feels like a sinking ship at this point. Our customers aren't even happy with us anymore and that makes our jobs even harder.

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