Toxic and fill with snakes - Executive Synergy XYZ Employee Review

1.0
Sep 30, 2025
Recommend
CEO approval
Business outlook

Pros

1. the only thing that is enjoyable here is the colleague.

Cons

1. The working environment is fill with favouritism, toxicity and snakes. 2. Hr should really focus on their job instead of interfering with other department job and they are not specialize in that area 3. The blaming game here is very high 4. management love to gaslight client and promise certain KPI that is unachievable then the certain department need to answer to client when KPI not achieved. 5. Any problem you give to management is a sign that you are not competence in your job.

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Synergy XYZ Response
8mo
We value all input and take all genuine comments seriously as we strive to improve our Company. However, for untruth or distorted information, we would like to make the following statements. 1. The work assignments are determined by skillset, seniority, and measurable contribution, not personal preference. Similarly, salary increments are directly tied to an employee’s performance and impact. We understand that in any environment, interpersonal conflicts and individual perceptions of favor or dislike may occur; however, if these issues are external to performance, contribution, or company policy, they fall outside of the company’s direct control. If any employee feels the environment is unhappy, we strongly encourage them to formally escalate the issue to HR for prompt and confidential review. 2. Our HR team operates on the Business Partner (HRBP) model. This means they are required to have a deep, strategic understanding of departmental operations, business functions, and team workflows. This cross-functional knowledge is essential for talent management, resource planning, etc. 3. We do not allow a blaming culture. Management is committed to providing hands-on support and direction when staff face project challenges. However, accountability is essential in a company. When any issue arises, we are required to question, review, and analyze the root causes. This process is a learning opportunity, aimed at improving processes and preventing recurrence, which is a normal situation for every performing company. We acknowledge that different individuals have different thinking, and some may interpret necessary questioning as "blame" 4. The KPI setting is based on thorough market, past performance or any data benchmarks. Majority of our client KPIs are consistently achieved; 80% of our clients have maintained relationships with us for more than five years, with some clients having been with us since the company's beginning. We acknowledge that market factors or unforeseen variables can sometimes impact a specific project, but we work transparently with clients when strategic adjustments are necessary. 5. We highly value proactive problem identification. Management actively encourages staff to make mistakes and learn from them, as long as the same mistakes are not repeated. Management views raising challenges not as a sign of incompetence, but as an opportunity for the team member to propose and own the solution that drives long-term process improvement. We encourage all employees to bring forward issues with a solution-oriented mindset. Our existing long-term staff are very familiar with this approach and culture. If the public or job seekers are interested in learning more about our performance culture, please feel free to send us a message at contact.hr@synergyxyz.com.

Explore other reviews about Synergy XYZ

1.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

only good colleagues and team members

Cons

- late salary since Feb'26 and many still pending their payment but management is being selective to pay...only pay those that "obey" and those exited has to chase and ask but no response from HR or the management - EPF, SOCSO was not credited for over 6 months and Income tax was a full year of 2025 not paid but they deduct from employee salary...so where does the money goes? stop giving excuse of using 3rd party!! If you really assigned to outsource, you guys don't even tracked if the money credited or not? - high turnover rate due to HR hiring without transparency, always hook people in and once on board they will include task that is not mention during interview or part of your job scope - HR blaming game is high and no one can be trust as they side the company and boss...they are trained to do dirty job (Irene & Pui Ying) - management always sugarcoat and never make changes as they only do things according their way...if you can't fit in or offended them, they will release you with immediate notice

6
1.0
Apr 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing much to say for pros

Cons

- Significant huge gap between expectations set during the interview and actual working job scope. - High employee turnover within a short period (1-2 months) leading to unstable team and company structure - Very frequent redistribution of responsibilities due to manpower shortages, resulting in workload beyond initial job scope and the workload is very heavy - Concerns regarding timely salary payments and clarity of EPF/KWSP contributions. Heard from other employees that EPF/KWSP isn’t processed since later year November until now. - Limited action taken when employees raise concerns, leading employee to have low productivity and eventually the job still needs to be done. - Unsupportive working culture with communication challenges across different departments. (A lot of blaming games) - Company’s cash flow is affecting all the tasks on hand, which results in projects late delivery.

3
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