Nov 28, 2018
Anonymous employee
Synergy BIS Response
7yWe apologize that you had an unpleasant experience, and we recognize that the transition from the incumbent company to our company as the prime contractor was stressful for all parties involved. Due to the nature and timing of contract award, we had a very short time to prepare. Though we tried our best to provide the deserved attention to every candidate, sometimes we were pressed for time, which might have made us appear impolite, and this was never our intention.
As you are a current employee, you must have met the persons who conducted the interviews while working with Synergy. If you still think they have been impolite or disrespectful, we strongly suggest that you use the anonymous suggestion box in your work location to express your concern. Employee satisfaction is one of the most important principles of our company, as we believe that only happy employees can make our customers happy.
We take employee satisfaction very seriously and realize that taking a pay cut is extremely difficult for anyone. During the transition, most of our employees got their current salary or a higher pay. We have looked at the salaries again last quarter and made some adjustments. As a general practice, we look at everyone’s compensation every quarter and adjust whenever we can. If you still have a lower than before compensation, please approach your manager if you have concerns and we guarantee to take that into serious consideration.