Toxic management and poor pay with no perks. Dont waste your time - Anonymous employee Synapse Health Employee Review

1.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is not one perk to this job

Cons

-The pay is dirt poor and they pick and choose who and what they pay. It was not as advertised - The health benefits package is not beneficial and you pay more each paycheck that the coverage makes sense for -There are no mental Health benefits and if you think you are getting an accommodation, you might as well think again. - Management is very snarky, unprofessional and lack effective communication or empathy. The sit on the company teams and private chat about the agents. They have been caught doing so many times but if you do it.. Expect to be targeted - They love to tell you to ask question and/or speak up. That's a set up. If you dont plan on kissing butt... Leave your opinion to yourself -They activley do all they can to prevent you from moving to other departments outside of intake because how could they work you as a slave in a healthier environment

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Synapse Health Response
1mo
Thank you for taking the time to share your experience. We take the concerns you've raised around compensation, benefits, and workplace culture seriously. At Synapse Health, we are always striving to get 1% better every day, and feedback like this is an important part of that. Please reach out to our People Team directly if you'd like to share more direct feedback.

Explore other reviews about Synapse Health

5.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work-life balance with flexibility to maintain a healthy personal and professional life. Competitive benefits and pay. Fully remote work provides convenience and eliminates commute. Upper management keeps employees informed about company updates and changes. Synapse values employee growth and frequently promotes from within.

Cons

None that I've experienced during my time with this company.

5.0
Jun 24, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*What stands out most is the sense of purpose behind the work. It's easy to lose sight of the bigger picture in a lot of jobs, but here you can clearly connect what you're doing day-to-day to the impact it has on patients. *There's also real room to make a difference through continuous process improvement; if you see something that could work better, you're given the space to actually fix it rather than just flag it. *Many roles are remote too, so there's a good amount of flexibility in how and where you work.

Cons

The pace moves fast, and because the Synapse is growing, processes are often being built, and then rebuilt, as things evolve. It's not a bad thing, but if you don't handle change well or prefer a lot of established structure, this could be frustrating.

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