Symphony Media - A faltering environment - Senior Auditor SymphonyAI Employee Review

2.0
Oct 6, 2025
Recommend
CEO approval
Business outlook

Pros

There are good people here, trying to do their best to move things forward. Office is nice and in a good area. You can learn a lot in a short period of time as an Audit Associate, but it quickly goes stale and gets repetitive.

Cons

Even the good people here get demoralized by below market salaries, too much complex work, a lack of good management/coaching and limited upward mobility. They make bad staffing decisions that make existing employees want to leave. I currently know of 3 people at Manager level positions and above who are looking to leave soon. Development and roll out of new auditing software has been a farce, with delays upon delays and at a cost that must be excruciating. Pay raises are weak, promotions are slow and limited. It makes no sense to stay here long term as it is not that hard to find a less demanding job that pays better. Audit department leadership isn't focused on strategy but continues to get bogged down in the weeds, continually wasting the time of Directors and Managers with too many meetings and changes to priorities.

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SymphonyAI Response
7mo
Thank you for taking the time to share such detailed feedback. We’re glad to hear you’ve found opportunities to learn and work with supportive colleagues. We take note of the concerns raised around compensation, management development, and department strategy, and we’re taking steps to strengthen leadership support, improve systems, and enhance career progression across the company. We appreciate your perspective and remain committed to building a more consistent and motivating environment for our teams.

Explore other reviews about SymphonyAI

5.0
Apr 6, 2026
Recommend
CEO approval
Business outlook

Pros

Fun and interesting challenges to solve

Cons

Hurdles at times to get the tools to do your job. Cost savings vs added value

1.0
Mar 21, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent products. People who work here care (but read below) True AI for the most part.

Cons

In the last several months, there’s been a lot of turnover. Very recently, the North American sales leader, the global PSO leader, and several key execs across services, product and support have all left. Many of the new execs didn't even stay for a year. There are RIFs what feels like every month for the last couple of years. Parts of the business are growing while the company is struggling with products and proper customer support. It’s honestly frustrating because this could be a good company. But there’s a lot of uncertainty at the top, and you can feel the lack of direction. Good, sharp people have come in to try and make a difference, but many of them seem to leave just as quickly, likely due to the chaos at the top. Based on that, I’d think twice before joining right now.

5
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