Decent company with some significant issues - Anonymous employee Symphony Employee Review

3.0
Aug 10, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Fast-paced job with a changing product, loads to learn and improve your skills - Great London office location and related benefits, weekly lunches and stocked fridge - Many brilliant and hard-working people - Great social culture within the company and teams - Approachable senior management and leadership - Good initial pay with medical & dental cover for all employees - Decent onboarding and training provided, with some opportunities to up-skill provided it aligns with team and company goals

Cons

- Policy of no inflation matches, or promotions until after at least 2 years of work - Increase in levels results in 2-6% pay rises despite the current economy - The yearly performance cycles are set in stone, you will not be able to negotiate a mid-cycle raise or promotion regardless of performance or achievements - Performance conversations take place after your bonus and promotion have already been decided, there is no room for discussion - Non-existent communication from HR, with major changes to bonus cycles and benefits not being communicated formally or timely - HR generally is impossible to reach out to. They would redirect you to their email and take weeks/months to respond. - Direct managers are the sole method of judging performance. Previously there were peer reviews but after that was scrapped, only your line manager's skewed opinion matters - Empty promises from both HR and management. Levels are totally opaque, and titles are not up to date on internal systems. HR systems generally are buggy and always changing. - Culture of overworking past their hours, doing higher level work than their titles / what they are paid for. There is up to a 2-year lag between the work you do and your level accurately reflecting it - Grad schemes do not follow the industry norm of 2 years - Nepotism for internships and entry-level positions. Many positions never make it onto the careers page, with friends & family moving up the promotion ladder quicker

Explore other reviews about Symphony

5.0
Nov 7, 2025
Recommend
CEO approval
Business outlook

Pros

Flexible and accommodating and provides amenities

Cons

Hybrid model is inconsistent at times

3.0
Dec 8, 2025
Recommend
CEO approval
Business outlook

Pros

Good work environment and good work/life balance.

Cons

Not very good opportunity to grow.

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