Terrible Ethics and HR policies - Anonymous employee Symphony Commerce Employee Review

Sound strategic changes made by leadership in 2017 and 2018. Good work on improving culture during that time.

Tried to grow customer base too fast in the early years (2016 and earlier) before the product was ready.

- Company is growing quickly in an exciting space - building a lot of new features and winning exciting new clients. Symphony had some challenges last year, mentioned in other reviews, but I think those are behind it now and they have a clear and achievable strategy. - People are really nice - very humble and friendly, always ready to help others out. - Lots of interesting career paths within the company, particularly in terms of trying different teams. All the platform pieces are interconnected so movement is encouraged. - As some other reviews note: most team leaders take quite a 'hands-off' attitude, so you get a lot of freedom but perhaps not always as much coaching as you might want. That suits some types, not others. You can be very entrepreneurial and if you see a new opportunity management will often encourage you to work on it

- There are a handful of senior people who know everything about the platform and can get stuff done, and a lot of junior and/or newer people who are less effective. This creates a huge load on those senior people who become bottlenecks - There is still some technical debt to be repaid from previous years of rapid feature growth - Documentation and processes were not well developed when I arrived, but have got a lot better in 2016